Ciel of Long Grove

HarborChase of Long Grove has received mixed reviews from residents and their families. Many have praised the facility for its cleanliness, spaciousness, and comfortable design. The staff is often described as attentive, caring, and professional. The facility's activities director and the variety of programs offered are also frequently commended. The dining experience is generally well-regarded, with the chefs praised for creating flavorful and visually appealing meals. However, some reviewers have raised concerns about the management, citing issues with communication and a high staff turnover rate. There were also complaints about the facility being short-staffed and some residents not receiving the level of care they needed. Some reviewers also mentioned issues with the facility's handling of personal belongings and the quality of the food declining over time. Despite these criticisms, many reviewers would still recommend HarborChase of Long Grove to others. They highlighted the facility's commitment to personalized care and its efforts to create a strong sense of community. The facility's ability to provide both assisted living and memory care was also seen as a major advantage.