Pinewood Hills

Holiday Pinewood Hills is a highly recommended retirement community with friendly and helpful staff. The community is praised for its cleanliness, spacious apartments, and variety of in-house amenities such as a theater room, game room, and barbershop. The food is generally well-received, with some noting its quality and variety, although a few reviews mention inconsistency. The community offers a range of activities for residents, including exercise classes, bingo, arts and crafts, and outdoor trips. The physical therapy center, Legacy, is particularly commended. However, some reviewers express concerns about the community's management and maintenance. There are complaints about unresponsiveness to phone calls and issues with billing. Some reviewers also mention problems with housekeeping and maintenance, particularly on weekends and evenings. A few reviewers also express dissatisfaction with the food, suggesting it could be more diverse and of better quality. Despite these criticisms, many reviewers express satisfaction with their overall experience at Pinewood Hills, praising its value for money, location, and the friendliness of both staff and residents. The community's efforts to keep residents safe during the COVID-19 pandemic are also commended. However, some reviewers suggest that the community could do more to accommodate the needs of residents with disabilities.