Rosewood

Rosewood Assisted Living & Memory Care in Flower Mound has received mixed reviews from residents and their families. Many reviewers praised the facility for its cleanliness, spacious rooms, and variety of activities. The staff, particularly the sales director Shannon, was frequently mentioned for their friendliness, professionalism, and responsiveness. Some reviewers noted that the staff made them feel like family and provided excellent care for their loved ones. The facility's food and dining area also received positive comments. However, some reviewers expressed dissatisfaction with the facility. There were complaints about staff turnover, misrepresentation, and inadequate care. Some reviewers also mentioned issues with medication administration and housekeeping. A few reviewers mentioned that the facility had difficulty fulfilling its promises due to the COVID-19 pandemic. Despite these criticisms, many reviewers recommended Rosewood Assisted Living & Memory Care. They appreciated the facility's efforts to keep residents safe during the pandemic and its communication with families. Overall, the facility seems to provide a comfortable and caring environment for its residents, although there may be areas for improvement.