Village Pointe Commons The Paramounte

Village Pointe Commons generally receives positive feedback for its friendly and accommodating staff, with specific praise for individuals like Kathy, Jenna, Victoria, Amy, Kerry, Diana, and Ann M. Residents and their families appreciate the welcoming atmosphere, the variety of activities, and the well-maintained facilities, including a swimming pool, gym, and outdoor areas. The community is noted for its engaging activity schedule and opportunities for social interaction, which many residents and their families find valuable. However, there are some criticisms, particularly regarding the quality of food and the responsiveness of the care staff. Some reviews mention that meals are not always satisfactory, with limited choices and delays in service. Additionally, there are concerns about staff availability and communication, especially during weekends and emergencies. Some residents and their families have experienced issues with maintenance and the enforcement of mask rules. Despite these concerns, many reviewers express satisfaction with the overall environment and care provided at Village Pointe Commons. The community is described as clean, safe, and conveniently located, with a strong sense of community and support. While there are areas for improvement, particularly in food service and staff communication, the positive aspects of the community, such as its activities, facilities, and caring staff, are frequently highlighted.