Village Pointe Commons The Paramounte

Village Pointe Commons receives generally positive reviews for its facilities, staff, and community atmosphere. Many residents and their families appreciate the friendly and accommodating staff, with specific mentions of individuals like Kathy, Jenna, Victoria, and Amy for their exceptional service. The community offers a range of activities, including a swimming pool, gym, and gardening club, which are well-received by residents. The environment is described as clean, well-maintained, and inviting, with attractive landscaping and modern amenities. However, there are some criticisms, particularly regarding the quality of food, which several reviewers find lacking despite the presence of a chef. Some residents choose to eat in their apartments or dine out instead. Additionally, there are concerns about staff availability and communication, especially during weekends and emergencies. Instances of staff being inattentive or preoccupied with personal activities are noted, affecting the level of care provided. The community's high occupancy rate suggests it is a popular choice, and many residents express satisfaction with the social opportunities and events available. The location is also praised for its proximity to family and local amenities. While some reviews question the authenticity of positive feedback, the overall sentiment is that Village Pointe Commons provides a supportive and engaging environment for its residents, with room for improvement in specific areas like food service and staff training.