Silverado North Shore

Silverado North Shore is highly recommended by many for its professional and organized administration and leadership team. The community is clean, inviting, and offers a variety of engaging activities. The staff is praised for being attentive, nurturing, and kind, especially towards those with memory care needs. The facility is described as outstanding, with staff who genuinely care about the residents. The residents appear to be content and well-cared for, and the facility itself is beautiful and located in a nice neighborhood. However, there are some negative reviews as well. Some reviewers have criticized the staff as being unprofessional and more concerned with the bottom line than with the residents' well-being. There are also allegations of unfair treatment and lack of thorough investigation into incidents. Some reviewers have described the staff as prison guards and claimed that they yell at the residents. Despite these criticisms, many reviewers express satisfaction with the level of care provided at Silverado North Shore. They appreciate the patience and understanding of the staff in meeting the residents' needs. The facility offers many areas for relaxation and a variety of activities to cater to all interests. Overall, Silverado North Shore is highly regarded for its professionalism, care, and the warmth of its staff.