Green Oaks Park Forest

The reviews for Victory Centre of Park Forest are mixed. Many reviewers praise the facility for its cleanliness, modern amenities, and spacious rooms. They also commend the staff, particularly Jennifer and Johnell, for their professionalism, helpfulness, and compassion. The facility's programs and activities, as well as its dining services, are also appreciated. Some reviewers mention that the facility went above and beyond to accommodate their family members and that they felt reassured about their loved ones' safety and well-being. However, there are also negative reviews. Some reviewers criticize the facility's management, alleging a lack of compassion and poor communication. There are also complaints about the receptionist's attitude and the facility's handling of medical emergencies. Some reviewers claim that the facility has a problem with pests, specifically bed bugs, and that the management has not adequately addressed this issue. One reviewer mentions a specific incident involving a resident and the local police, suggesting that the facility does not handle medical refusals appropriately. Overall, while many reviewers have had positive experiences with Victory Centre of Park Forest, others have raised serious concerns about its management and care practices.