Pruitt Place East Cobb

The reviews for Legacy Ridge at Sandy Plains and Heritage of Sandy Plains highlight a mix of positive and negative experiences. Many reviewers praise the friendly and professional staff, noting their dedication to resident care and the warm, welcoming environment. The activities director at Legacy Ridge receives particular acclaim for organizing engaging activities that keep residents active and social. The facilities are often described as clean and well-managed, with good food and a home-like atmosphere. Some families express gratitude for the peace of mind provided by the staff's attentiveness and communication. However, there are also criticisms. Some reviewers mention issues with leadership, communication, and staff turnover at Legacy Ridge, which affected the quality of care. Concerns about cleanliness, such as a smell of urine, and specific incidents like a bedbug infestation at Heritage, are noted. A few reviewers report negative experiences with management, citing poor handling of situations and lack of empathy. Pricing is another concern, with some finding the costs too high for the services provided. Overall, while many families are satisfied with the care and environment at both facilities, there are areas for improvement, particularly in management and communication. The positive aspects, such as the engaging activities and caring staff, are frequently highlighted, suggesting that these facilities have the potential to provide a supportive environment for residents.