Brookdale Highlands Ranch

Brookdale Highlands Ranch is a senior living community that has received mixed reviews. Many reviewers praise the staff for their kindness, patience, and attentiveness, noting that they treat residents with respect and dignity. The facility is described as clean and well-maintained, with a warm and inviting atmosphere. Activities and outings are offered to keep residents engaged and socialized. However, some reviewers express concerns about the facility's staffing levels and turnover rate, suggesting that these issues can impact the quality of care. There are also complaints about billing issues and items disappearing. Some reviewers also mention that the facility does not always live up to its promises in terms of care and services. Despite these concerns, many reviewers express satisfaction with the care their loved ones receive at Brookdale Highlands Ranch. They appreciate the staff's efforts to get to know residents and their families, and to provide individualized care. The facility's management is also praised for their responsiveness and commitment to continuous improvement. Overall, Brookdale Highlands Ranch is recommended by many reviewers for its caring staff, clean facilities, and range of activities. However, potential residents and their families are advised to do their own research and visit the facility to ensure it meets their needs and expectations.