The Courtyards At Mountain View

The Courtyards at Mountain View has received mixed reviews from residents and their families. Many praised the facility for its cleanliness, spacious apartments, and the variety of activities offered. The staff, particularly a sales associate named Hani, was frequently mentioned for their kindness, attentiveness, and professionalism. The food was also complimented, with one reviewer mentioning a pastry chef who provides daily treats. However, there were also several criticisms. Some reviewers mentioned high staff turnover and poor communication from management. Others were dissatisfied with the food service, describing it as inconsistent and sometimes poor quality. There were also complaints about the facility's handling of care levels and costs, with some reviewers feeling that they were not adequately explained or transparent. Several reviewers mentioned that the facility seemed understaffed, leading to delays in service and care. Some also mentioned difficulty understanding staff members who were not native English speakers. A few reviewers also mentioned issues with maintenance and upkeep in the facility. Despite these criticisms, many reviewers said they would recommend The Courtyards at Mountain View to others. They praised the facility's atmosphere, the friendliness of the staff, and the quality of the care provided.