The Courtyards At Mountain View

The Courtyards at Mountain View has received mixed reviews from residents and their families. Many have praised the facility for its friendly and helpful staff, with particular mention of staff members Hani and Amanda. The facility's cleanliness, spacious apartments, and range of activities were also highlighted positively. The food quality and dining experience were generally well-received, with some exceptions. However, some reviewers expressed concerns about high staff turnover and language barriers with some staff members. There were also complaints about slow service in the dining room and issues with maintenance requests not being addressed promptly. Some reviewers felt that the facility was understaffed and that the quality of care was inconsistent. Several reviewers mentioned that the facility was expensive, and some felt that the high cost was not justified by the level of service provided. There were also complaints about the facility's management, with some reviewers feeling that the administration was unresponsive to their concerns. Despite these criticisms, many reviewers said they would recommend The Courtyards at Mountain View to others. They appreciated the facility's amenities, such as the beauty parlor, library, and exercise facilities, as well as the sense of community among residents. The facility's location, close to family members for some, was also seen as a plus.