Sunrise At Orchard

Sunrise at Orchard is a senior living facility that has received mixed reviews from residents and their families. Many reviewers praise the facility for its caring and attentive staff, clean and welcoming environment, and variety of activities for residents. They appreciate the staff's efforts to make residents feel at home and safe, and the management's responsiveness to requests and concerns. The facility's memory care services are particularly commended, with staff praised for their patience, compassion, and dedication. However, some reviewers express dissatisfaction with the level of care provided, citing issues such as inadequate staffing, poor communication, and billing errors. Some also mention that the facility's services are not up to the standard promised, particularly for residents with more complex care needs. Despite these criticisms, many reviewers would still recommend Sunrise at Orchard to others, citing its friendly atmosphere, professional staff, and high-quality facilities. The facility's COVID-19 precautions and pet-friendly policy are also highlighted as positives. Overall, Sunrise at Orchard appears to be a generally well-regarded senior living facility, although potential residents and their families may wish to consider the criticisms raised by some reviewers.