Heartis Orland Park

Heartis Village Orland Park has received mixed reviews from residents, their families, and staff. Many praised the facility for its cleanliness, modern design, and the range of activities offered. The staff was often described as friendly, caring, and dedicated, with the Executive Director and Director of Nursing receiving specific commendations. The food was generally well-received, and the facility's amenities, such as the salon and physical therapy room, were appreciated. However, some reviewers expressed concerns about the facility's management and communication. One reviewer noted that after their brother became a resident, the directors were rarely reachable, and calls were not returned. Another reviewer raised concerns about the safety measures in place, particularly in the memory care unit. Several staff members shared their positive experiences working at Heartis, describing a supportive and caring work environment. However, one reviewer described the workplace as having too much drama and poor management. Overall, Heartis Village Orland Park was often recommended by reviewers for its caring staff, range of activities, and clean, modern facilities. However, potential residents and their families may want to inquire about communication with management and safety measures, particularly for those in need of memory care.