Highpointe Assisted Living & Memory Care

HighPointe Assisted Living and Memory Care has received mixed reviews from residents and their families. Many praise the facility for its clean and safe environment, engaging activities, and accurate medication management. The staff is often described as friendly and supportive, and the executive director is commended for their commitment to continuous improvement. The facility's food and variety of activities are also frequently praised. However, some reviewers express concerns about frequent staff changes and a lack of communication between staff and residents' families. There are also complaints about fluctuating costs and difficulties in estimating a person's level of care. Some reviewers also mention issues with the facility's memory care services, suggesting that the staff may not be adequately trained to care for residents with dementia. Despite these criticisms, many reviewers would recommend HighPointe to others, particularly for those seeking a memory care environment. Some reviewers also suggest that families managing dementia should invest in continuous education and support to better understand the dynamics of the condition. In conclusion, while HighPointe Assisted Living and Memory Care has areas for improvement, particularly in staffing and communication, it is generally well-regarded for its safe environment, engaging activities, and supportive staff.