Stone Creek Of North Richland Hills

Reviews for StoneCreek of North Richland Hills are mixed. Many reviewers praise the facility for its cleanliness, caring staff, and well-planned layout. They appreciate the variety of activities offered, the spacious rooms, and the well-equipped kitchens. The memory care unit is particularly praised for its design and the level of attention given to residents. However, there are several negative reviews as well. Some reviewers express dissatisfaction with the management, alleging neglect and mistreatment of residents. They also criticize the food quality and claim that the staff is underpaid and overworked. Some reviewers also mention that the facility has not recovered from the impact of the pandemic, with promised activities and excursions not being delivered. There are also complaints about the high cost of living at the facility, with some reviewers feeling that the accommodation and amenities do not justify the price. Some reviewers also mention issues with the phone lines frequently going down and slow response times to fix them. Despite these criticisms, many reviewers express satisfaction with the facility and its staff, with some even stating that they are looking forward to living there until the end of their lives.