Summit Place of Mooresville

Summit Place of Mooresville has received mixed reviews from residents, their families, and staff. Some reviewers have praised the facility for its cleanliness, friendly and caring staff, and a variety of activities for residents. They have also appreciated the regular communication from the Executive Director and the quality of care provided to residents. The facility's memory care unit has been particularly praised for its caring staff and the respect and patience shown to residents. However, some reviewers have raised serious concerns about the facility, including allegations of racism, abuse, and neglect. They have criticized the Executive Director for her alleged lack of action in response to these issues and have claimed that she is under investigation for embezzlement. Some staff members have also complained about poor working conditions and a lack of support from management. Despite these concerns, many reviewers have expressed satisfaction with the facility and have recommended it to others. They have highlighted the facility's efforts to keep residents and their families connected during the COVID-19 pandemic, including through regular Zoom meetings and drive-thru events. The facility's food, cleanliness, and value for money have also been praised.