The Haven in Highland Creek Memory Care

5920 Mcchesney Drive, Charlotte, NC 28269
Assisted Living · Memory Care

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For residents and staff
(704) 992-1560
For pricing and availability
(704) 741-0179

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Last updated Jul 24, 2025

About The Haven in Highland Creek Memory Care

The Haven in Highland Creek Memory Care is an Assisted Living community in the Charlotte area that also offers Memory Care. Estimated costs for this community start at $6,000, which is higher than the cost of care in the Charlotte area of $4,283.

Nestled in the heart of Highland Creek, The Laurels & The Haven offer a welcoming and vibrant senior living community. This charming neighborhood provides residents with a peaceful retreat while still being conveniently located near the lively city center. The community is surrounded by an array of amenities that enhance the quality of life for its residents. Nearby, one can find Novant Health Lakeside Family, ensuring that medical care is always within reach, just 1.8 miles away. Walgreens Pharmacy is also conveniently located 2 miles from the community, providing easy access to medication and health supplies.

The Laurels & The Haven prioritize comprehensive care and medical services, ensuring that residents receive the support they need. With 24-hour supervision and a dedicated team, residents can enjoy peace of mind knowing that assistance with daily activities, medication management, and health monitoring are always available. The on-site Ageility clinic offers specialized rehabilitation and therapy services, allowing residents to maintain their independence and well-being.

Residents can indulge in a variety of activities and social events designed to engage and inspire. The community's Lifestyle360 program offers a range of activities, from fitness classes and cultural excursions to happy hours and movie nights. The community's dining experience is equally impressive, with restaurant-style dining that caters to individual preferences and dietary needs. Residents can savor delicious meals in a warm and inviting atmosphere, with options to enjoy southern-style favorites and signature dishes created by skilled chefs.

The surrounding neighborhood boasts a rich array of attractions and conveniences. Residents can enjoy a short drive to Concord Mills for shopping or take in a game at the Charlotte Motor Speedway. For those who love dining out, local favorites like Chick-Fil-A and Starbucks are just minutes away. Additionally, the community's proximity to parks and cultural venues offers residents the opportunity to explore and enjoy the natural and cultural beauty of the area.

In summary, The Laurels & The Haven in Highland Creek provide an exceptional senior living experience where care, community, and comfort come together seamlessly. With a focus on health, happiness, and a vibrant lifestyle, residents are empowered to thrive and make the most of their golden years in a supportive and enriching environment.


AI-generated description based on Seniorly's proprietary data. Contact a Seniorly representative to learn more.

Pricing for The Haven in Highland Creek Memory Care

starts from
$6,000/mo
Estimated starting prices by room type
Private Room$6,000/mo
Studio$7,100/mo
One Bedroom$8,300/mo

Your monthly costs at The Haven in Highland Creek Memory Care will vary depending on room type and the level of care needed. Click the button above to connect with your Seniorly Local Advisor for more accurate pricing.

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Reviews for The Haven in Highland Creek Memory Care

9.3
Seniorly Community Score
Based on Seniorly's proprietary scoring, including 13 reviews across the web.

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a Seniorly representative for details.
The reviews for The Haven and The Laurels, both assisted living and memory care facilities, present a mixed picture. Several reviews highlight significant concerns, particularly regarding The Haven. Critics point to understaffing, poor maintenance, and inadequate care, with specific mentions of filthy air vents, overwhelming wall colors unsuitable for dementia patients, and lack of medical oversight. Some reviewers recount personal experiences of neglect, such as medication mismanagement and unaddressed injuries, leading them to move their loved ones elsewhere. These issues are attributed to corporate mismanagement, particularly after the acquisition by Aleris Life, which allegedly prioritized profits over care. Conversely, other reviews praise the facilities, emphasizing compassionate staff, engaging activities, and a strong sense of community. Some families express gratitude for the care their loved ones received, noting the staff's dedication and the proactive communication during the pandemic. The facilities are described as beautiful and well-maintained, with tailored programs for memory care residents. Overall, while some families have had positive experiences, others have faced serious challenges, leading to a polarized view of The Haven and The Laurels. The facilities appear to offer a range of experiences, heavily influenced by management practices and staffing levels.
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Care offered at The Haven in Highland Creek Memory Care

Care services

  • Mild cognitive impairment
  • Medication management
  • Dementia care

Amenities at The Haven in Highland Creek Memory Care

  • Furnished
  • Community-sponsored activities
  • Emergency Alert System
  • Move-in coordination
  • Concierge
  • Meal preparation and service
  • Special dietary restrictions
  • Professional chef
  • Movie nights
  • Housekeeping

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Mike Mannion
Mike Mannion
Charlotte Seniorly Advisor
  • 5 (10 reviews)
  • Families helped: 1864
  • 7 years of experience
  • Top advisor: 2022
  • Need help sooner?
    Call us at (704) 741-0179

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    Seniorly Neighborhood Insights for Charlotte, NC (28269)

    Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

    Total population: 36,128

    36% of population is 50+ years old, 15% is 65+ years old
    The poverty rate is 10% lower for this region compared to the North Carolina state average, which is 13%

    Diversity

    2% of population identify themselves as Black, 13% as Asian, 4% as Hispanic, and 82% as White

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    Disclaimer

    Seniorly is not affiliated with the owner or operator(s) of The Haven in Highland Creek Memory Care. The information above has not been verified or approved by the owner or operator. For exact details, connect to a Seniorly Local Advisor in Charlotte by calling (704) 741-0179. There is no cost for this service. We are compensated by the community you select.
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