Eger Harbor House

The reviews for Harbor House are mixed. Many residents and their families praise the facility for its cleanliness, attentive and friendly staff, and engaging activities. They appreciate the personal touch of staff learning everyone's name and treating residents like family. The facility is described as top-notch and well-maintained, with a variety of amenities including a recreation center, gardens, and a seating area. The staff is commended for their help with laundry, dressing, medication, and housekeeping. However, some reviewers express dissatisfaction with the facility. Complaints include difficulty in reaching someone on the phone, slow response to calls, and arbitrary admission requirements. Some reviewers also mention theft in the rooms with little recourse for the residents. There are concerns about the mix of residents, with some requiring a high level of care that they believe should not be in the same facility with elder folks. The food quality is criticized, and the lack of activities beyond bingo and trips to Atlantic City is seen as a negative. Overall, while many residents and their families are happy with the care provided at Harbor House, others have had negative experiences and suggest improvements in communication, security, resident screening, and activity variety.