Pines Of Newmarket

The Pines of Newmarket has received mixed reviews from residents and their families. Some reviewers praised the facility for its friendly and caring staff, clean and comfortable environment, and variety of activities. They appreciated the personalized care and attention given to residents, and some mentioned that their loved ones were very happy living there. The food was also complimented, and the facility was described as beautiful and well-maintained. However, other reviewers had negative experiences, citing issues such as long wait times for assistance, poor communication, and inadequate staffing. Some reviewers also mentioned that the facility was not equipped to handle residents with advanced dementia. There were also complaints about the facility's location, with some finding it too far and difficult to reach, especially in winter. Several reviewers mentioned that the facility was undergoing remodeling or needed updates. Some reviewers also expressed dissatisfaction with the size of the rooms and the lack of outdoor space. There were also complaints about the quality of the food and the lack of cleanliness in certain areas. Overall, while some reviewers had positive experiences at The Pines of Newmarket, others had significant concerns about the level of care and the facility's environment.