Maple Glen

Maple Glen Memory Care has received overwhelmingly positive reviews from residents, their families, and staff. The staff is praised for their caring, approachable, and helpful nature, with many reviewers noting their loved ones are well cared for. The facility is described as clean and well-maintained, with excellent food quality. The move-in process is easy and uncomplicated, and the company is accommodating to individual needs and financial abilities. Communication with families is frequent and reliable, and the community provides meals and activities to assist with socialization. The management team is appreciated for their support and for providing opportunities for staff growth. The community is also praised for its responsiveness and efficiency. However, some reviewers expressed concerns about understaffing, particularly during weekends and holidays, and a lack of supervision in the halls. One reviewer had a negative experience, alleging poor management and mistreatment of residents. Despite these concerns, many reviewers would recommend Maple Glen Memory Care, with some stating it was the best decision they made for their loved ones. The community is described as a comfortable home away from home, providing peace of mind for families. The staff's dedication, professionalism, and genuine care for residents are frequently highlighted.