Willow Falls

Willow Falls Senior Living has received mixed reviews from residents, their families, and staff. Many praise the facility for its cleanliness, friendly and professional staff, and variety of activities. The facility is described as well-maintained, with a homey atmosphere and spacious rooms. The dining area is appreciated for its pleasant view and the food is generally well-received. However, some reviewers express concerns about the management, with claims of poor communication and training. There are also complaints about the quality of care, with some alleging neglect of residents. Some reviewers also mention issues with staff turnover and a lack of supplies. Despite these criticisms, many reviewers speak highly of the staff's dedication and the close relationships they form with residents. The facility's kitchen staff, in particular, receives praise for their professionalism and the quality of their cooking. Several reviewers mention the facility's efforts to accommodate residents' needs and adapt to changing circumstances. The senior living advisor, Stephanie Fink, is singled out for her professionalism, knowledge, and caring attitude. Overall, while there are some negative reviews, many residents and their families seem to be happy with the care provided at Willow Falls Senior Living.