HarborChase Of Wellington Crossing

Reviews for HarborChase Wellington Crossing are mixed. Some reviewers praise the facility for its cleanliness, spacious rooms, and variety of activities. They also commend the staff for their friendliness and attentiveness. The food is often described as excellent, with one reviewer noting that the chef is from the Ritz Carlton. However, other reviewers express dissatisfaction with the facility. Some complain about significant rent increases without corresponding improvements in care or surroundings. There are also complaints about inadequate staffing levels, leading to slow response times and neglect of residents. Some reviewers report that their loved ones experienced frequent falls and injuries due to lack of supervision. Several reviewers mention issues with the management, describing them as unresponsive or dismissive of concerns. There are also complaints about the facility's handling of medication and personal care. Some reviewers report that their loved ones were not given their medication properly or were left to sit in their own waste due to staffing shortages. Despite these issues, some reviewers still recommend HarborChase Wellington Crossing, particularly for its memory care unit. They praise the unit for its bright and cheerful environment and the staff for their caring and patient approach. However, others advise potential residents and their families to look elsewhere for care.