Ciel of Lowry

Ciel of Lowry, fomerly Brookdale Lowry, receives predominantly positive reviews for its caring and attentive staff, clean facilities, and engaging activities. Many reviewers express gratitude for the compassionate care provided to their loved ones, particularly in their final days. The facility is praised for its welcoming atmosphere, professional staff, and reasonable pricing. Residents and their families appreciate the variety of activities and outings, which contribute to a lively community environment. The location is also highlighted as a benefit, with nearby amenities such as shops and restaurants. However, some reviews mention issues with staff turnover and communication, as well as occasional maintenance challenges. A few reviewers express dissatisfaction with the food quality and the facility's older infrastructure, noting that some areas could benefit from renovation. Despite these concerns, many families recommend Brookdale Lowry for its supportive community and the peace of mind it provides. Overall, Brookdale Lowry is described as a warm and friendly environment where residents receive competent and compassionate care. The facility's leadership, particularly under Janet, is credited with maintaining a positive atmosphere and effectively managing challenges, including those posed by the COVID-19 pandemic. While there are areas for improvement, the majority of reviews reflect a high level of satisfaction with the care and services provided at Brookdale Lowry.