The Gardens of Sun City

The Gardens of Sun City receives mixed reviews, with many praising its friendly and caring staff, who are often described as compassionate and attentive. The facility is noted for its recent renovations, creating a welcoming and homey atmosphere. Residents and visitors appreciate the engaging activities, particularly in the memory care unit, where staff like Emily and Sabina are highlighted for their dedication. The food generally receives positive feedback, though some suggest more variety and fresh options. However, there are significant criticisms, particularly regarding the memory care unit. Some reviews mention neglect, inadequate personal hygiene care, and insufficient meal portions. Concerns about management, particularly the executive director, are raised, with accusations of unprofessional behavior and poor communication. Issues with theft and lack of responsiveness to maintenance problems, such as sewer smells and flooding, are also reported. While many families express satisfaction with the care and environment, others have had negative experiences, citing poor service and inadequate attention to residents' needs. The facility's appearance is described as older but well-maintained, though some find it outdated. Overall, while The Gardens of Sun City is recommended by many for its community feel and dedicated staff, potential residents and their families are advised to thoroughly assess the facility to ensure it meets their specific needs and expectations.