Ciel Senior Living of Shorewood

The reviews for Ciel Senior Living and HarborChase of Shorewood present a mixed picture of experiences. Ciel Senior Living receives overwhelmingly negative feedback, with complaints about neglectful care, unsanitary conditions, and unresponsive staff. Residents reportedly suffer from poor hygiene management, and the facility is described as having a pervasive odor. Communication issues and staff disrespect are also highlighted, leading to strong recommendations against choosing this facility. In contrast, HarborChase of Shorewood receives a blend of positive and negative reviews. Positive comments praise the friendly and caring local staff, beautiful facilities, and good food. Residents and their families appreciate the engaging activities and the supportive community environment. However, there are significant concerns about administrative issues, including poor communication, high staff turnover, and inadequate response to medical needs. Some reviews mention financial discrepancies and dissatisfaction with corporate management, suggesting a focus on profit over resident care. Despite these issues, many residents express satisfaction with the care and amenities provided, particularly in terms of social activities and dining experiences. Overall, while HarborChase of Shorewood is noted for its appealing environment and dedicated local staff, it faces challenges in management and consistency of care. Ciel Senior Living, on the other hand, is criticized for its lack of basic care and poor management, leading to strong disapproval from reviewers.