Silverado St. Charles

Silverado Memory Care in St. Charles has received overwhelmingly positive reviews from family members of residents and professionals in the field. The facility is praised for its exceptional care, particularly for those with dementia, with staff trained to interact with and deescalate issues for residents. The team is noted for their personal approach, getting to know each resident individually. The facility is described as clean, well-kept, and engaging, with a variety of activities available. The administration team is also commended for their excellent work. However, some reviewers have noted that the facility is expensive, and may not be as suitable for those in the later stages of dementia. There were also a few negative reviews regarding the attitudes of the management and lack of communication. Despite these criticisms, many reviewers have expressed their satisfaction with the care their loved ones have received, noting the staff's compassion, respect, and dedication. The facility's environment is described as warm, welcoming, and home-like. The staff's ability to handle different types of dementia and their focus on overall dementia care is particularly appreciated. The facility's design, which is all on one floor, is also seen as a positive aspect. In conclusion, Silverado Memory Care in St. Charles is highly recommended by most reviewers for its exceptional care, well-trained staff, and welcoming environment, although it may be on the expensive side.