Parkrose Chateau Gracious Retirement Living

Parkrose Chateau has received mixed reviews from residents and their families. Many praised the facility for its cleanliness, well-maintained grounds, and spacious apartments. The staff was often described as friendly and attentive, and the variety of activities offered was appreciated. The food quality was generally rated as moderate, with some complaints about long wait times and small portions. However, there were several negative reviews, particularly after the facility changed ownership to Hawthorn. These reviews cited issues such as poor communication, high staff turnover, and neglect of residents' needs. There were also complaints about problems with mold, pests, and lack of housekeeping services. Some reviewers felt that the management was more focused on profit than on the well-being of the residents. Despite these issues, some residents and their families were satisfied with the care provided at Parkrose Chateau. They praised the staff's efforts to keep residents engaged and active, and appreciated the facility's amenities, such as the library, game room, and walking paths. The facility's location, described as rural and peaceful, was also a plus for some. In conclusion, while Parkrose Chateau has some positive aspects, potential residents and their families should be aware of the issues raised in the negative reviews, particularly those related to management and resident care.