Union Grand

The reviews for Truewood by Merrill, First Hill, and its predecessor, Merrill Gardens, are largely positive, highlighting the community's welcoming atmosphere, attentive staff, and engaging activities. Many reviewers praise the staff, particularly Jennifer, for their dedication and genuine care for residents, creating a family-like environment. The facility is described as clean, well-maintained, and offering a variety of activities and amenities, including a dining room with flexible meal times and a range of food options, although some note room for improvement in accommodating dietary needs. Residents and their families appreciate the sense of security and community, with many mentioning the ease of transition and the support provided during difficult times. The location in downtown Seattle is also a significant draw, offering proximity to healthcare facilities and city amenities. However, some reviews express concerns about recent changes under new ownership, particularly regarding food quality and service. A few reviewers mention issues with maintenance, such as broken elevators and washers, and the lack of air conditioning in some areas. Despite these concerns, the overall sentiment is positive, with many recommending Truewood for its caring staff and vibrant community.