Brightview Great Falls

Brightview Great Falls has received mostly positive reviews from residents, their families, and volunteers. Many have praised the facility for its beautiful and well-maintained environment, vibrant atmosphere, and a wide range of activities. The staff is often described as kind, caring, professional, and personable. The food is also highly rated, with one reviewer comparing the dining experience to a restaurant. However, there are a few negative reviews. Some reviewers have complained about staff turnover and a low staff-to-patient ratio. There were also complaints about the quality of the morning coffee and the lack of a full kitchen in the apartments. One reviewer accused the facility of taking advantage of their elderly mother by charging a non-refundable deposit without clear communication. Despite these criticisms, the majority of reviewers speak highly of Brightview Great Falls. They appreciate the facility's dedication to providing a safe, engaging, and comfortable environment for its residents. The staff's willingness to learn and accommodate residents' needs is also frequently mentioned. Overall, Brightview Great Falls appears to be a well-regarded assisted living and memory care community.