Sunrise of Newtown Square

Sunrise of Newtown Square has received mixed reviews from residents and their families. Many praised the facility for its welcoming and homey atmosphere, with a particular emphasis on the helpful and friendly staff. The community was described as clean, modern, and well-maintained, with a variety of room options and amenities. The activities offered were appreciated, and the food was generally well-received. However, some reviewers expressed concerns about the quality of care, particularly for residents with more advanced needs. There were complaints about the facility's handling of residents with Alzheimer's or dementia, with some families feeling that their loved ones were not receiving the level of care they needed. There were also concerns about staff turnover and communication issues. Several reviewers mentioned that the facility was expensive, and there were some complaints about billing issues. Some reviewers also noted that the facility had declined in quality over time, with issues such as subpar food and a lack of outside activities. Despite these concerns, many reviewers said they would recommend Sunrise of Newtown Square to others, particularly for residents who do not require a high level of care. The facility's location, atmosphere, and staff were frequently praised, and many families felt that their loved ones were safe and well-cared for.