Raleigh Hills Assisted Living

The reviews for Raleigh Hills Assisted Living are mixed. Some reviewers praise the facility for its caring staff, family-owned operation, and the quality of care provided to their loved ones. They mention the staff's responsiveness, the facility's cleanliness, and the variety of activities available for residents. They also appreciate the meals provided and the efforts made to make residents feel at home. However, other reviewers express serious concerns about the facility. They allege instances of neglect, theft, and poor treatment of residents. Some claim that their loved ones were not properly cared for, with complaints of dehydration, untreated infections, and falls. They also accuse the staff of stealing from residents and not returning their belongings. Several reviewers mention issues with the facility's elevator, claiming it is often out of service, which poses a problem for residents with mobility issues. Some also criticize the lack of group activities and the staff's lack of interaction with residents. Despite these negative reviews, many others express satisfaction with the care their loved ones receive at Raleigh Hills. They commend the staff for their professionalism, kindness, and dedication, and appreciate the facility's efforts to create a home-like environment. They also highlight the facility's responsiveness to residents' needs and its efforts to engage residents in activities. In conclusion, while some reviewers have serious concerns about Raleigh Hills Assisted Living, others are very satisfied with the care provided at the facility.