The Springs at Lake Oswego

The Springs at Lake Oswego received mixed reviews. Some residents praised the staff for their handling of the pandemic and the quality of the apartments, describing them as high-end and first-rate. They also appreciated the friendly and knowledgeable staff, as well as the dining options available. However, there were serious concerns raised about the level of care provided, particularly for residents with increased needs. One family was left disappointed when their father, who had suffered a stroke, was not accepted back into the facility despite the availability of a room in assisted care. They found the process of finding alternative care stressful and heartbreaking. Another visitor was appalled at the state of a resident's room, describing it as unsanitary and neglected. They also noted a lack of staff response when assistance was needed. The cost of the facility was also mentioned as a concern, with one potential resident finding it too expensive. Overall, while the facility was praised for its amenities and handling of the pandemic, the level of care and cost were significant issues.