Brookdale Smithfield

Brookdale Smithfield has received mixed reviews from residents and their families. Many praised the community for its cleanliness, friendly staff, and variety of activities. The food was also complimented, with one reviewer noting that it was like dining in a restaurant. The facility's memory care section was particularly praised, with one reviewer noting that their loved one thrived there. However, there were also several criticisms. Some reviewers expressed frustration with the lack of communication from the staff, particularly regarding medical issues and care plans. Others noted that the facility was often short-staffed, which impacted the level of care provided. There were also complaints about the cost, with some reviewers noting that the facility was more expensive than others in the area and that there were additional charges for certain services. Several reviewers also expressed concern about the lack of supervision and attention given to residents, particularly those with dementia or other cognitive impairments. There were also complaints about the lack of heat in the bathrooms and the small size of the rooms. Overall, while many reviewers had positive experiences at Brookdale Smithfield, others felt that the facility could improve in several areas, particularly in terms of staffing and communication.