Brookdale New Hope

Brookdale New Hope is a large, one-level facility that is well-staffed and offers a range of services for its residents. The facility is praised for its caring and attentive staff, who treat residents like family and go above and beyond to assist with their needs. The facility offers restaurant-style dining, social activities, and medical care. The rooms are clean and well-maintained, although some reviewers noted that the bathrooms and showers are small. The facility also offers transportation for residents' appointments. However, some reviewers expressed concerns about the cost, which they felt was high and increased abruptly. Some also mentioned issues with billing and a lack of responsiveness to their concerns. There were also a few negative reviews about the cleanliness of the rooms and the level of care provided, with one reviewer alleging that their father was overmedicated and not attended to promptly when he needed help. Despite these concerns, many reviewers highly recommended Brookdale New Hope, praising its location, the quality of its food, and the range of activities available for residents. Several reviewers also mentioned that their loved ones were happy and comfortable at the facility. Overall, the reviews suggest that Brookdale New Hope is a caring and supportive environment for residents, although some improvements could be made in terms of cost transparency and responsiveness to concerns.