Brightview Warren

Brightview Warren has received mixed reviews from residents and their families. Some praise the facility for its cleanliness, attentive staff, and variety of activities. They appreciate the quality of the food and the flexibility of the dining hours. The facility's aesthetics, described as upscale and hotel-like, are also commended. However, there are serious concerns about the level of care provided, particularly in the memory care unit. One reviewer reported neglect of personal hygiene and inadequate staffing levels. They also claimed that the facility's management was unresponsive to their concerns. Another reviewer criticized the facility for not being prepared for their scheduled presentation. Despite these criticisms, many reviewers express satisfaction with the care their loved ones receive at Brightview Warren. They appreciate the staff's friendliness and professionalism, and they feel that their loved ones are safe and well-cared-for. The facility's policy of testing staff for COVID-19 weekly is also praised. Some reviewers mention that Brightview Warren is expensive, but they feel that the cost is justified by the quality of the facility and the care provided.