Sunrise Of Franklin Lakes

Sunrise Assisted Living in Franklin Lakes has received mixed reviews. Many reviewers praise the facility for its beautiful decor, caring staff, and top-notch memory care unit. They appreciate the range of activities available for residents and the quality of care provided. Some reviewers have noted that their loved ones have thrived since moving into the facility and that the staff is attentive and compassionate. They also appreciate the communication with family members and the sense of community within the facility. However, there are also negative reviews, particularly concerning the memory care unit. Some reviewers have reported neglect of residents' hygiene and privacy, and a lack of response from the facility when these issues were reported. They recommend installing cameras in residents' rooms for monitoring. There are also complaints about the admission process, with one reviewer stating that they were unable to accommodate their loved one at the last minute, leaving them to make alternate arrangements. Despite these criticisms, many reviewers highly recommend Sunrise of Franklin Lakes for its professional staff, clean facilities, and the quality of care provided to residents.