Emerald Place

Emerald Place in Glenview, IL, a memory care facility, has received mixed reviews. Some reviewers have praised the facility for its cleanliness, spacious rooms, and friendly, helpful staff. They have also appreciated the numerous daily activities, the quality of food, and the excellent communication with families. The facility's management team has been described as high-energy, efficient, and well-liked by both staff and residents. Some reviewers have also highlighted the facility's in-house services, such as grooming, physical and occupational therapy, dental services, and primary care, as a significant benefit. However, some reviewers have raised concerns about the treatment of residents and staff. One reviewer claimed that the CNA supervisor tried to assault them, while another mentioned a lack of continuity in the staff, with CNAs frequently changing. There were also concerns about the lack of clear communication between family members and the Executive Director, and allegations of residents not being properly quarantined. Despite these concerns, many reviewers have expressed gratitude for the care their loved ones have received at Emerald Place, describing it as a "godsend" and a "wonderful choice". They have praised the facility for its family-focused approach, holistic care, and the sense of community it fosters.