Truewood By Merrill, Boise

Truewood by Merrill, Boise is an assisted living facility that has received mixed reviews. Many reviewers praised the facility for its cleanliness, friendly staff, and range of activities. The facility's Memory Care unit was particularly praised, with one reviewer noting that the Activities Director was "amazing" and genuinely cared for the residents. The facility's food was also generally well-received, with one reviewer noting that the meals were good and another praising the dining area as "spacious and inviting." However, some reviewers expressed concerns about the facility. Several reviewers noted issues with communication, particularly in relation to notifying family members about issues or incidents involving their loved ones. One reviewer also noted that the facility was a two-story building, which may not be suitable for all residents. The facility's billing system was also criticized, with one reviewer noting that their parents had been overcharged and were still trying to resolve the issue. Another reviewer expressed frustration with the facility's administration, describing them as "scatterbrained" and suggesting that more nursing staff were needed. Overall, while many reviewers had positive experiences at Truewood by Merrill, Boise, others suggested that there were areas where the facility could improve.