Hearthwood at Athens

The reviews for Legacy Village of Athens and St. Gabriel's present a mixed picture of experiences. Legacy Village receives praise for its professional staff, cleanliness, and attentive care, particularly in the Memory Care wing. Residents and their families appreciate the facility's aesthetics, activities, and the open-door policy of the Executive Director. However, some reviews highlight issues such as inadequate staffing, poor food quality, and inconsistent care, with specific complaints about room cleanliness and delayed services. Concerns about safety and the need for clearer communication about services are also noted. St. Gabriel's is generally well-regarded, with positive feedback on its caring staff, community atmosphere, and variety of activities. Residents appreciate the spacious rooms and the facility's efforts to address concerns through regular meetings. However, some reviews mention food quality issues and communication gaps between staff groups. The facility is praised for its improvements in staffing and care plans, contributing to a positive environment for residents. Thrive, now under new management, receives criticism for inadequate staffing and care, particularly in the Memory Care unit. Some families report negative experiences with management and care quality, leading to decisions to move loved ones to other facilities. Despite this, some reviews highlight positive experiences, noting the facility's cleanliness and attentive staff. Overall, while both Legacy Village and St. Gabriel's have areas for improvement, they are generally recommended for their caring environments and dedicated staff. Thrive's reviews suggest a need for significant improvements in care and management.