The Phoenix at James Creek

90 Ruth Lane, Cumming, GA 30041
Assisted Living · Memory Care

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For residents and staff
(678) 685-8940
For pricing and availability
(708) 435-2496

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Last updated May 24, 2025

About The Phoenix at James Creek

The Phoenix at James Creek is an Assisted Living community in the Cumming area that also offers Memory Care. Estimated costs for this community start at $4,080, which is lower than the cost of care in the Cumming area of $4,620.

The Phoenix at James Creek is a distinguished senior living community that prides itself on offering exceptional care and medical services to its residents. Nestled in a serene neighborhood, this medium-sized community ensures that its residents receive personalized attention and support. With certified caregivers available 24 hours a day, residents can rest assured that help is always at hand for activities of daily living such as dressing, grooming, and bathing. For those requiring memory care, the community provides a secure and nurturing environment, complete with specially trained staff dedicated to compassionate, individualized care.

Residents and their families enjoy peace of mind knowing that licensed nursing services are available on-site, complemented by a robust 24-hour call system. The Phoenix at James Creek places a strong emphasis on health and wellness, offering medication management and support for mild cognitive impairments. Additionally, the concierge service simplifies the process of arranging medical appointments, ensuring that residents can easily access nearby medical facilities such as Northside Hospital, just four miles away.

The community is surrounded by a vibrant neighborhood, offering convenient access to essential services and leisure activities. Residents can explore local cafes like Starbucks, located five miles away, or enjoy a meal at nearby eateries such as McDonald's. For everyday needs, a Walgreens pharmacy is just three miles from the community, while Cumming Internal Medicine provides close-by healthcare services. The area also boasts beautiful parks and walking paths, perfect for those who enjoy nature and outdoor activities.

At The Phoenix at James Creek, residents are encouraged to lead active and fulfilling lives. The community offers a variety of amenities, including a library, salon, garden, and organized activities such as movie nights and resident-run events. These features, combined with the lush landscaped grounds, create an engaging and supportive environment for all residents.

Family involvement is highly valued, with opportunities for loved ones to participate in individual care planning and receive monthly wellness updates. The Phoenix at James Creek is more than just a place to live; it is a vibrant, caring community where residents can thrive and enjoy a high quality of life.


AI-generated description based on Seniorly's proprietary data. Contact a Seniorly representative to learn more.

Pricing for The Phoenix at James Creek

starts from
$4,080/mo
Estimated starting prices by room type
Shared Bedroom$4,080/mo
Private Room$4,740/mo

Your monthly costs at The Phoenix at James Creek will vary depending on room type and the level of care needed. Click the button above to connect with your Seniorly Local Advisor for more accurate pricing.

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Reviews for The Phoenix at James Creek

7.3
Seniorly Community Score
Based on Seniorly's proprietary scoring, including 85 reviews across the web.

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a Seniorly representative for details.
The Phoenix at James Creek receives mixed reviews from residents and their families. Many praise the facility for its beautiful, clean, and welcoming environment, highlighting the attentive and compassionate staff, particularly Victoria Kelly, who is frequently mentioned for her professionalism and care. Residents appreciate the variety of activities, including exercise, arts and crafts, and social events, as well as the well-maintained amenities like the library and salon. The dining experience receives mixed feedback, with some enjoying the food and others noting issues with meal quality and service speed. However, several reviews express concerns about management and communication, citing poor leadership and high staff turnover. Some families report dissatisfaction with the responsiveness of staff to medical alerts and the quality of care during night shifts. There are also complaints about the use of temporary staff, which affects the consistency of care, especially for residents with specific needs. While many families feel their loved ones are well-cared for and safe, others have experienced issues with cleanliness, communication, and the handling of medical situations. The facility's handling of COVID-19 protocols and restrictions has also been a point of contention for some families. Overall, while The Phoenix at James Creek is praised for its environment and some dedicated staff members, there are notable concerns about management and consistency in care.
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Care offered at The Phoenix at James Creek

Care services

  • Dementia waiver
  • Mild cognitive impairment
  • Medication management

Amenities at The Phoenix at James Creek

  • Furnished
  • Emergency Alert System
  • Move-in coordination
  • Meal preparation and service
  • Professional chef
  • Movie nights
  • Community-sponsored activities
    Happy hour, Cooking classes, Live dance or theater performances, Holiday parties, Dances, Art classes, Has karaoke, Trivia games, Live well programs, Has birthday parties, Wine tasting, Has wii bowling, Has garden club
  • Pet-friendly
    Dogs, Cats
  • Faith Based
    Devotional activities on site, Devotional activities offsite
  • Special dietary restrictions
    Low / No Sodium

Ask a local senior living advisor a question

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Valerie Parris
Valerie Parris
Cumming Seniorly Advisor
  • 5 (1 review)
  • Families helped: 149
  • 2 years of experience
  • Need help sooner?
    Call us at (708) 435-2496

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    Seniorly Neighborhood Insights for Cumming, GA (30041)

    Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

    Total population: 592

    57% of population is 50+ years old, 30% is 65+ years old
    The poverty rate is similar for this region compared to the Georgia state average, which is 13%

    Diversity

    0% of population identify themselves as Black, 0% as Asian, 1% as Hispanic, and 99% as White

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    Seniorly is not affiliated with the owner or operator(s) of The Phoenix at James Creek. The information above has not been verified or approved by the owner or operator. For exact details, connect to a Seniorly Local Advisor in Cumming by calling (708) 435-2496. There is no cost for this service. We are compensated by the community you select.
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