The Pointe at Plantation

The reviews for Five Star Premier Residences of Plantation present a mixed picture. Many residents and their families praise the community for its friendly and caring staff, clean facilities, and a wide range of activities. The dining experience is often highlighted positively, with some describing it as akin to a five-star restaurant. The community offers both independent and assisted living, with amenities like a wellness center, swimming pool, and transportation services. Some residents appreciate the social opportunities and the welcoming environment. However, there are significant criticisms as well. Some reviews mention understaffing, leading to slow response times and inadequate care. Issues with food quality and service have been noted, particularly after key kitchen staff left. Communication between staff and families is another area of concern, with reports of unreturned calls and unmet care promises. The cost of living is a point of contention, with some finding it excessive, especially when additional care is required. A few reviews recount negative interactions with management, describing them as unprofessional. Overall, while many find the community supportive and well-maintained, others have experienced challenges with care quality and management responsiveness. Potential residents are advised to thoroughly research and visit the facility to ensure it meets their needs and expectations.