The Pointe at Plantation

The reviews for Five Star Premier Residences of Plantation present a mixed picture. Many residents and their families praise the community for its friendly and caring staff, clean facilities, and a wide range of activities. The dining experience is often highlighted positively, with some describing it as akin to a five-star restaurant. The facility's amenities, such as a swimming pool, exercise rooms, and transportation services, are appreciated by residents. However, there are significant criticisms, particularly regarding the assisted living section. Some families report issues with inadequate care, poor communication, and unprofessional behavior from staff. Concerns about food quality, lack of activities, and high costs are also mentioned. A few reviews highlight problems with maintenance and responsiveness to residents' needs. The transition from independent to assisted living seems to be a point of contention, with some families feeling unsupported. Despite these issues, many residents express satisfaction with their living conditions and the community atmosphere. Overall, while Five Star Premier Residences receives commendations for its environment and staff, there are notable areas for improvement, particularly in assisted living care and management responsiveness.