Marbella Redwood City

Marbella Redwood City, formerly Brookdale Redwood City, receives mixed reviews from residents and their families. Many appreciate the friendly and caring staff, the variety of activities, and the well-maintained outdoor spaces, including a courtyard and garden. The dining experience is generally praised, with some noting the quality and variety of food, although others find it too salty or not accommodating for vegetarians. The facility offers a range of amenities, such as a swimming pool, gym, and libraries, but the pool's prolonged closure is a common complaint. Some residents enjoy the sense of community and autonomy, while others criticize the management and administrative staff for being unresponsive and difficult. Maintenance issues, such as outdated rooms, unpleasant odors, and the need for carpet replacement, are frequently mentioned. The facility's cleanliness and upkeep receive mixed feedback, with some finding it satisfactory and others noting significant issues. The transition from independent to assisted living is seen as seamless, but the facility's size and layout can be overwhelming for some. The pricing is considered reasonable by some, but others find it high. Overall, while Marbella Redwood City offers a supportive environment with various activities and amenities, there are concerns about management, maintenance, and communication that need addressing to improve the resident experience.