Santianna

Reviews for Santianna senior living facility are mixed. Many reviewers praise the facility for its beautiful and clean environment, spacious rooms, and a wide range of activities. They also commend the staff, particularly Carrie Compton and Melissa, for their professionalism and helpfulness. Some residents have had positive experiences, with one describing it as a "cruise ship that never moves" and another comparing it to a 5-star hotel. However, there are also negative reviews. Some reviewers express dissatisfaction with the management, accusing them of dishonesty and lack of responsiveness. There are also complaints about the noise from staff and other residents, as well as high staff turnover in the kitchen. One reviewer had a negative experience with a resident leaving the facility unattended late at night. Several reviewers mention issues with the reservation and refund process, with one reviewer claiming they had to consider hiring an attorney to get their deposit back. Despite these issues, some reviewers still recommend Santianna for its amenities and care, while others advise caution due to their negative experiences.