Edgewood Guest Home

Aviva Hills, also referred to in some reviews as The Landing of Canton, is widely praised for its attractive, clean, and well-maintained environment. Families and residents frequently describe the building as bright, modern, spacious, and home-like, with appealing rooms, restaurant-style dining, scenic views, lounges, outdoor areas, and secure memory-care spaces. Activities such as crafts, puzzles, exercise, movies, entertainment, outings, gardening, and family events are viewed positively. Many reviewers commend the food, although several report inconsistent or declining meal quality and express disappointment about having fewer menu choices. Positive comments frequently highlight compassionate, friendly, and attentive caregivers, nurses, and activity staff. Families appreciate employees knowing residents personally, supporting memory-care residents, accommodating pets, and providing emotional support during illness or bereavement. Several reviewers describe excellent experiences and say their loved ones feel safe, comfortable, and cared for. The facility is often recommended for residents needing assisted living or memory care with moderate support. However, reviews are mixed regarding administration and clinical care. Multiple families report high staff turnover, short staffing, disorganized management, unanswered calls, and poor communication. Some mention outsourced weekend staff, unprofessional behavior, extra charges, and inadequate orientation. The most serious complaints involve residents with extensive physical or medical needs: delayed responses, improper transfers, missed bathing and wound care, medication-related concerns, and hospitalizations for infections or sepsis. These reviewers believe the facility may be better suited to people requiring limited assistance rather than complex nursing care. Overall, Aviva Hills is viewed as aesthetically excellent and socially engaging, with many caring employees, but experiences vary considerably. Prospective families should carefully assess staffing, communication, medical capabilities, fees, and whether the community can safely meet their loved one’s specific care needs.