Extremely positive! Laurie had a wealth of information, insights and expertise to help guide me. She has provided outstanding referrals to aid in our decisionmaking on placement for Mom.

Laurie was wonderful! She responded right away and found out what was important in a facility to us specifically and was able to quickly identify the best possibilities for our mother. We now have several places to choose from. She was friendly, helpful, and followed through in a timely manner. We really appreciate her help!

Laurie reached out to me moments before I was thinking about what our family was going to do next in caring for my Dad. She spoke with me with great empathy and I immediately felt at ease with her. She quickly recommended two home care facilities and called to make sure there was an available room. Throughout our conversation I felt a calmness coming over me, something I have not felt for almost a year since my mom had passed away. I went to visit one of the homes later that day and was very impressed with her recommendation. My sister will be visiting the other today and we hope to decide on one of the places later today. My gratitude towards Laurie is over the top and I am eternally grateful for her guidance and her personal experiences she shared with me. She is an angel and brought light where there had been so much darkness.