Brandywine Living at Reflections at Brick

Brandywine Living at Reflections has received mixed reviews from residents and their families. Many praise the facility for its cleanliness, range of activities, and the quality of care provided by the staff. They appreciate the attentiveness, kindness, and professionalism of the staff, and the sense of community fostered within the facility. Some reviewers have highlighted the staff's efforts to make residents feel comfortable and at home, and the proactive communication from the medical team. However, some reviewers have raised concerns about the facility. One reviewer mentioned difficulty in contacting a staff member and felt misled during the admissions process. Another reviewer expressed dissatisfaction with the level of care provided to their mother, who passed away shortly after being sent to a nursing home from the facility. There were also complaints about the high cost of the facility and the lack of responsiveness from the staff. Overall, while many reviewers recommend Brandywine Living at Reflections for its caring staff and quality of care, others advise caution due to their negative experiences.