Highland Estates

Highland Estates has received mixed reviews from residents and their families. Many praised the community for its friendly and helpful staff, clean and well-maintained facilities, and a variety of activities offered. The apartments were described as nice, safe, and spacious, with some even being updated. The food was generally well-received, although there were occasional discrepancies between the menu and what was actually served. However, some residents found the community bleak and not well-lit. There were also complaints about the lack of space around the building and the mediocre tour experience. Some residents were dissatisfied with the dining setup, which required them to eat at specific times and in designated areas. The community was praised for its inclusivity and for providing essential services like transportation. However, some residents felt that the activities director position needed a professional. There were also concerns about the affordability of the community and potential rent increases after the first year. Overall, Highland Estates was generally well-regarded for its warm and welcoming environment, with many residents and their families expressing satisfaction with their experience. However, there were areas identified for improvement, particularly in terms of dining arrangements and activity management.