Brookdale Alderwood

Brookdale Alderwood has received mixed reviews from its residents and their families. Many have praised the facility for its attentive and friendly staff, who are described as experts in working with seniors with dementia and memory issues. The facility's environment is often described as homey and comfortable, with a smaller size and a great outdoor space. The staff's individualized care and genuine kindness have been highlighted, with many families feeling confident that their loved ones are in safe hands. However, some reviews have criticized the facility for being understaffed and not having enough staff members to take care of the residents. There have also been complaints about the size of the rooms, with some finding them too small. Some reviewers have also raised concerns about the safety of the residents, with one reviewer claiming that their father was left outside in extreme heat without water. Despite these criticisms, many reviewers have recommended Brookdale Alderwood for its expertise, professionalism, and caring approach. The facility's proactive measures during the Covid-19 pandemic have also been praised. Overall, while some improvements could be made, many families have found Brookdale Alderwood to be a good choice for their loved ones.