Mustang Creek Estates Frisco

Mustang Creek Estates in Frisco, TX has received mixed reviews from residents and their families. Some praised the facility for its home-like atmosphere, friendly staff, and cleanliness. They appreciated the private rooms, the open kitchen concept, and the variety of activities offered. The facility was also commended for its value for money and the personalized care provided due to its smaller size. However, others expressed dissatisfaction with the facility's management, communication, and care quality. Some reported long response times when the call button was pushed, inconsistent care, and poor food quality. There were also complaints about the high staff turnover rate and the lack of a nurse on staff. Some reviewers reported negative experiences with the director and felt that the facility was more focused on money than on resident care. Several reviewers mentioned that their loved ones had health issues while at the facility, including falls and hospitalizations. Some felt that the facility was not equipped to handle residents with higher care needs. Despite these concerns, some reviewers still recommended the facility, particularly for those who value a smaller, home-like environment.