Pegasus Landing of Arlington

Pegasus Landing of Arlington, formerly Brookdale Pecan Park receives mixed reviews from residents and their families. Many praise the facility for its caring and attentive staff, highlighting individuals like Ashley, Cristina, Angie, and Elleya for their exceptional support. Residents appreciate the variety of activities, including Bible studies, exercise programs, and social events, which foster a sense of community. The facility is described as clean, comfortable, and welcoming, with staff making efforts to create a homely environment. Some families express gratitude for the personalized care and the ability for residents to bring pets, which enhances their well-being. However, there are significant criticisms as well. Some reviewers report issues with understaffing, slow response times, and poor communication, leading to concerns about resident safety and care quality. Complaints about cleanliness, particularly unpleasant odors, and improper medication administration are noted. A few reviewers describe negative experiences with management and billing practices, citing unethical behavior and financial disputes. Overall, while many find Brookdale Pecan Park to be a supportive and engaging community, others have encountered challenges that impact their satisfaction. The facility's strengths lie in its dedicated staff and community activities, but improvements in staffing, communication, and management practices are needed to address the concerns raised by some families.