Sunrise of North Wales

Sunrise of North Wales has received mixed reviews from residents and their families. Many praised the staff for being kind, helpful, and accommodating, with the Executive Director and Physical Therapist receiving special mention for their dedication and open communication. However, some reviewers expressed dissatisfaction with the lack of communication from the nursing staff unless specifically asked for information. The meals were criticized for their poor quality and limited selection, with many noting that the food needs improvement. The cost of care was also a concern for some, who felt that they were still paying for the same level of care despite their loved one's progress. The activities were generally well-received, and the cleanliness and beauty of the facility were frequently mentioned. However, some reviewers noted a decline in quality and care after a change in management, with issues such as high staff turnover, lack of cleanliness, and poor communication. Despite these concerns, many reviewers would still recommend Sunrise of North Wales to others, albeit with a few caveats.